Customer Care
Our bedliner professionals are available Monday-Friday, 8am-5pm EST. Find immediate help below, or contact us at 412-771-3300. For local customers, we offer dump bedliner installation and repair at our facility.
Sales Information Kit
Request your FREE copy of our complete material sales kit, including brochures, material samples and detailed product comparisons.
Credit Application
To set-up an account with AMLS, download the Credit Application and the Release of Information form and fax back to begin the approval process.
How to Order
AMLS makes ordering material simple and easy with five convenient options:
By Phone: 1-800-356-0524 or 412-771-3300
Our friendly and knowledgeable team of representatives is available Monday through Friday, 8am to 5pm (EST) to place your order and answer any questions you may have.
By Fax: 412-771-3323
Simply fax your purchase order any time of day.
By E-Mail: You can email your Purchase Order to sales@linersystems.com
By Mail: You can easily place your order via USPS mail by sending to:
American Made Liner Systems
Attn: Customer Care Dept. – Order Enclosed
2600 Neville Road
Pittsburgh, PA 15225
By Sales Representative: Your sales representative is available to help you place your order and answer any questions.
Order Confirmation
Every order received will have a follow-up Order Confirmation faxed or emailed within 24 hours for your review. We recommend checking for any discrepancies upon receipt. If changes are necessary, please notify your Customer Care representative immediately.
If you do not see an Order Confirmation after 24 hours, please call your Customer Care Representative or resend your Purchase Order.
Lead Time Confirmation
You’ll know in advance when your order will ship so you can spend less time following up and more time on the job.
Material Warranty
We stand behind our quality products - Period! Click here for more information.
Material Damaged
Please report any damage caused during transit immediately to an AMLS Customer Care Representative upon receipt. Please check material closely; photos of the damage may be requested and/or the material returned to AMLS for evaluation.
Short Shipment
Short shipments must be reported to AMLS within 48 hours of receipt of order. Please fax a copy of the signed Bill of Lading and packing slip to your AMLS Customer Care Representative and note the item and number of pieces short.
Replacement Sales Order
If a replacement sales order is required, the new Sales Order will be invoiced for the price of goods sold. If material is required to be returned, a credit memo will be issued to the invoice pertaining to the return. Please see Return Material Authorization.
Return Material Authorization
A Returned Material Authorization Number (RMA#) must be obtained from AMLS’s Customer Care Department by calling 1-800-356-0524 or 724-266.4557 prior to returning material. AMLS’s receiving department will not accept delivery without an RMA number.
Please note that receiving a RMA does not automatically authorize invoice deductions. A thorough inspection of the material must be conducted by a AMLS Quality Team member. If a credit memo is authorized, it will be issued only after this inspection is completed.
Please contact your AMLS Customer Care Representative for shipping arrangements to return material. Remember to always clearly mark the RMA number on the outside of each returned item.
Please provide the following information to receive a RMA number:
1. Your purchase order number
2. AMLS Sales Order Number
3. AMLS Invoice Number
4. Explanation for RMA request
Invoice Debits
Debits on invoices are not to be taken without AMLS’s prior authorization.
Please provide the following information to receive a credit memo authorizing an invoice to be short-paid:
1. Your purchase order number
2. AMLS Sales Order Number
3. AMLS Invoice Number
4. Explanation for debit request |
